Write to us at support@pluginwhisperer.com. Every message is read by a person.
It is one place to see the plugins already installed on your computer. It reads your plugin folders, lays out what you own as a gallery you can search, tag and organize, keeps that the same on every computer you work on, and, on a paid plan, lets you ask the Whisperer, which only ever talks about plugins you actually own. It never loads, runs or changes a plugin.
It only ever reads. Nothing is moved, renamed, deleted or loaded, not your plugins, not your DAW's settings.
The service reads the small descriptor files inside each plugin (Info.plist and moduleinfo.json) and, for plugins it still cannot identify — up to 100 per sync on a Mac, and every single-file plugin on Windows, where there is no descriptor file — the first 64 KB of the plugin's executable: never more, never to run it. It never executes native code, never modifies, moves or deletes a plugin, and never touches your DAW configuration.
The scan happens inside your browser, and a browser cannot run a plugin at all. Your folder is opened for reading, which is the only way this app ever asks for it. Your own backups are still yours to keep.
Yes, and that is the whole point. The Whisperer answers from your own library. If you ask what to buy, it can name something you do not own, and it never shows that as one of yours.
The Whisperer is a librarian for your own library. It is built to decline requests that are not about your plugins, and it is not a general assistant. Do not try to use it as one.
Sometimes, but not often, and never silently: every answer shows the plugins it used and why, so you can check it in seconds. Always use your ears. Answers come from an AI and are not professional advice.
The Whisperer is built never to invent a plugin, a maker or a feature you do not have, and to say “I don’t have that” rather than guess. That is what we build for, not a guarantee.
Yes. A 14-day free trial of your whole library from the minute you pick a plan: the scan, your gallery, the artwork, the tags, the search, the review pass and syncing across every computer you work on. The card goes on file when you start and nothing is charged until day 15. The trial includes the library, but not the chat: the chat comes with a paid plan, never before. Canceling is one click in Settings, and your library stays yours to download or delete whenever you like.
It works. On a Mac, Chrome and Edge remember your main plugin folder (one click to re-grant after a restart). The folder inside your own Library is picked again each visit in every browser, because Chrome refuses to remember it. On Windows, every browser asks again each visit. Safari, Firefox and Brave ask again for every folder.
You pick the whole plugin folder once per location — on a Mac the system one and the one in your home folder, and a third for AAX if you have Pro Tools.
Yes, and here is exactly what they are. The example answers are written ahead of time, not typed live: no model is asked anything on that page, and each plugin named in them is a real one out of a real library.
The screenshots are the app itself, running against an example library — never a member’s data, and never a picture drawn to look like the product. What you see is what the app draws.
The answers you get are your own: they come from the plugins you own, and every one of them shows you which ones it used.
Not today; it is on the roadmap. The scan reads what a plugin's own files say about it — name, maker, version, format — and a sampler's instruments and libraries live in its own content folders, which we do not read.
A small independent team — Sean “Myer” Meier, founder, with help from his creative community.
Plugin Whisperer is new, and we're still building it. Finding your plugins, your library and the Whisperer all work today. Some plugins don't have a picture or full details yet, and parts of the app will change as we learn. If something looks wrong or missing, use Send feedback in the menu or write to support@pluginwhisperer.com.
No, nothing has to be installed: Plugin Whisperer runs in your browser and never runs a plugin. If you would rather not pick folders on every visit, Plugin Whisperer for Mac or the free Windows helper can read your plugin folders for you and, once you connect it to your account, keep your list up to date on its own. The Privacy Policy says exactly what an app sends (section 2) and how to disconnect or delete it (section 8).
Windows works in every browser: you pick each folder one at a time, on every visit, or let the free Windows helper do it. Linux is not something we have measured, so we do not claim it.
We read AU, VST, VST3, AAX and CLAP today. LV2 and ARA are on the list.
On a Mac that means AU (Components), VST, VST3, CLAP and AAX; on Windows, VST, VST3, CLAP and AAX. Your DAW's built-in devices are listed too, from a checklist of what you have installed.
Yes. You tell us which DAWs you have from a checklist, and their built-in devices join the gallery for the ten we have cataloged: Logic Pro, Logic Pro Pedalboard, Ableton Live, FL Studio, Studio One, Bitwig Studio, Reason, Cubase, Cakewalk Next and GarageBand. Other DAWs are on the checklist without their devices for now.
Product pictures in the library show the makers' own products and are gathered from public sources; we do not claim the makers supplied them to us. A maker who does not want its product images shown, in the library and on our site, can have them switched off for every listing under that maker, at the address below. That address is artwork@pluginwhisperer.com. A card whose maker has no picture in our catalog shows its initials instead. You can add your own picture to any card, and a picture you upload is private to your account.
A plugin developer who would rather we did not show their product pictures can write to artwork@pluginwhisperer.com and we take them down on every listing under their name, in the library and on our site, screenshots included. No reason is needed and we do not ask for one.
Not long, and a big library is fine. The reading happens inside your browser, so nothing is queued behind anybody else's scan. Safari and Firefox ask you to pick the folders again each visit, which adds the picking, not the reading.
Before each release we run the gallery against a library big enough to be a real test of it.
One account is one payer and one allowance. You may add up to five profiles — one per machine or library — under that account.
Each computer keeps its own scan, one combined view shows everything you own across all of them, and your questions belong to your account, not to any one computer.
No. One account is one person's library and one allowance.
Do not share one account between several people. The five-profile cap exists for that reason.
No. It reads only the plugin folders you pick, and nothing outside them.
A standard plugin folder is sent as a token and its standard path, never as your own path. A folder you added yourself, in the browser or in an app, is sent under its own folder name, which starts every plugin path inside it, so give it a name you are happy to send.
Light is $13.99 a month and Studio is $26.99 a month while the founding prices last, then $17.99 and $34.99. The annual prices and everything else are on the pricing page.
Each plan has its own number, on the pricing page. They are all yours from the first day of the period, whichever plan you are on.
Questions you do not use in one period roll over into the next period only, and then expire, so you can never hold more than two periods' worth. They are shown as questions, never as money.
Each answer the Whisperer gives you takes one question from your allowance, never more, however long or complex the question is. An answer that fails before any words reach you takes none.
Payments are final. We may refund in individual cases at our discretion; a refund is never owed. Where the law gives you a right to cancel or a refund, that right applies.
Cancel any time from Settings ("Manage billing"), which opens the payment provider's portal, or on link.com. You keep access to the end of the period you paid for.
Switching between monthly and annual is not available yet. Until it is, write to support@pluginwhisperer.com.
Founding prices are for the first 1,000 founding members, and your founding price stays as long as you keep your subscription. We may open the founding price to more members or keep it open longer; that never changes the price of anyone already paying it. We may change our regular prices, for reasons such as changes in what it costs us to run the service or the AI models it uses, or in what the plans include. Before a new price applies to a plan that is already renewing, we email you 30 days before it takes effect with the new amount and the date of the first charge at that amount, and you can cancel in one step before then and never pay it. A new price never applies to a period you have already paid for, and never to a founding price while you keep your subscription.
If your plan lapses and the founding cohort is full, the founding price is gone and the regular price applies; a lapsed card that is updated in time keeps it.
Your first 14 days are free, from the minute you pick a plan: the scan, your gallery, the artwork, the tags, the search, the review pass and syncing across every computer you work on. Your card goes on file and nothing is charged until day 15. Those first days include the library, but not the chat. The chat comes with a paid plan, which is also what keeps your library open once the free trial is over.
Questions you do not use in one period roll over into the next period only, and then expire, so you can never hold more than two periods' worth.
When your plan ends, the questions still unused from that last period wait 30 days: subscribe again within them and they roll into your first new period, exactly as a rollover would, and after that they are gone. Questions that had already rolled over expire at the end of the period, as they always do.
Your questions come back when your next 30 days start, and the date is on your Settings card. Nothing stops working in the meantime: your library, tags, search and sync are all still there.
We do not sell questions separately. If you need more than your plan includes, write to support@pluginwhisperer.com and we will offer you a larger plan.
One answer from the Whisperer takes one question, never more, however long or complex the question, so the number you see is exact. Pressing Continue on an answer that stopped early asks a new question.
Each answer the Whisperer gives you takes one question from your allowance, never more, however long or complex the question is. An answer that fails before any words reach you takes none.
Cancel any time from Settings ("Manage billing"), which opens the payment provider's portal, or on link.com. You keep access to the end of the period you paid for.
When a plan ends, your library and the Whisperer stop opening until you start a plan again. Nothing is deleted: any questions you had banked are waiting for you when you come back, and downloading or deleting everything you own here is one click, whatever your plan is doing.
Two boxes, both unchecked until you check them, recorded with the time.
The first box is the money and nothing else: the amount, the day your card is charged, that it repeats every month or every year, whichever plan you picked, and that it runs until you cancel. A regular price may change with 30 days' notice; a founding price stays as long as you keep your subscription. The figures are your own, so the sentence you tick names your price and your own first charge date.
That box also asks us to start right away. The EU, the EEA and the UK want that asked before a service begins inside the first 14 days, while you can still change your mind, and we show it to everyone rather than guess where you live. The wording follows what you are starting. Free trial:
Start my free trial today. My 14-day right to cancel for a refund runs during it, so canceling in that window costs nothing. Once a paid period has run in full, that period cannot be refunded.
A paid plan today:
Start my plan today. If I cancel within 14 days, I pay only for the days I used. Once a paid period has run in full, that period cannot be refunded.
The second box is your age and these terms:
I am 18 or older and I have read and agree to the Terms.
The chat runs on a third-party model whose terms require adult users.
The renewal is written out in full in the fine print above the boxes:
Your plan renews automatically at the end of each billing period, every month or every year depending on the plan, at the price shown when you subscribed, charged to the payment method you gave Stripe, until you cancel. Regular prices may change. We email you 30 days before, and you can cancel first. A founding price stays as long as you keep your subscription. Cancel any time from Settings (Manage billing) or on link.com; you keep access to the end of the period you paid for.
Of your plugins, what we keep is what leaves.
We keep metadata only — names, makers, formats, versions, fingerprints, tags. Never plugin binaries, presets or project files. Your username is removed from file paths before anything leaves your browser or the app.
A standard plugin folder is sent as a token and its standard path, never as your own path. A folder you added yourself, in the browser or in an app, is sent under its own folder name, which starts every plugin path inside it, so give it a name you are happy to send.
Your email address, your notes, favorites and chats, and any artwork you upload are account data, not plugin data. The Plugin Whisperer Privacy Policy lists each of them in section 2 and who processes them in section 4.
Your question goes to the AI model we pay for, along with the last few turns of the conversation and a card for each plugin the Whisperer pulled out of your own library.
Google's paid API does not train on what we send it, and keeps a copy for abuse monitoring for up to 55 days.
Only paying accounts ever reach that model, and no email address and no account id go with the question.
No trackers, no ad pixels, no third-party analytics, and no cookie of ours keeps you signed in or follows you anywhere.
Every table has row-level security, so the database itself refuses to show one account another account's rows — checked by automated tests on every build.
The count is computed fresh every night from accounts that have not opted out, are more than seven days old and have completed at least one scan. A plugin you have hidden on all of your machines is not counted. A plugin gets a published count only once it has at least 60 owners, keeps it until it drops below 50, and the number is rounded to the nearest 25 — so nobody can tell from a change in the count whether one particular person joined, left or opted out.
What we publish is how many accounts own a plugin: rounded, never individual and never sold raw. One switch on your Settings page keeps your library out of it, and “Download my data” and “Delete everything” are each one click in the same place.
Yes. Send the current picture, description, tags or version notes to support@pluginwhisperer.com and we'll update the card. A person reviews every change before it's published.
You can also ask us to remove a picture.